Shipping Policy

Shipping Policy

Thank you for shopping with Siplab.

Processing Time

All orders are personalised and carefully prepared before dispatch.

Orders are typically processed within 1–2 business days.

During busy periods, processing times may be slightly longer.


Shipping Within Australia

Standard Shipping

$9.95 Australia-wide

Estimated delivery time:
2–8 business days after dispatch.


FREE Standard Shipping

Enjoy FREE Standard Shipping on all orders over $50 Australia-wide.

Estimated delivery time:
2–8 business days after dispatch.


Express Shipping

$14.95 Australia-wide

Estimated delivery time:
1–4 business days after dispatch.


FREE Express Shipping

Enjoy FREE Express Shipping on all orders over $100 Australia-wide.

Estimated delivery time:
1–4 business days after dispatch.


Tracking

Once your order has been dispatched, you will receive a shipping confirmation email with tracking details.

You can track your parcel using the tracking link provided.


Delivery Delays

While we do our best to meet estimated delivery times, delays may occasionally occur due to carrier disruptions, weather events, public holidays or peak shipping periods.

Siplab is not responsible for delays caused by shipping carriers once an order has been dispatched.


Incorrect Addresses

Please ensure your shipping address is entered correctly at checkout.

Siplab is not responsible for parcels delayed or lost due to incorrect address information provided by the customer.


Questions?

If you have any questions regarding shipping, please contact us at:

hello@siplabkids.com.au

We're always happy to help.